At Desmento, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, www.desmento.com (“Site”). By using the Site, you agree to the terms of this policy. If you do not agree, please do not use the Site.

Information We Collect
We collect different types of personal information to provide and improve our services. This includes your name, email address, phone number, shipping and billing address, order details, and login credentials. Additionally, we may collect technical and usage data such as your IP address, browser type, and browsing activity. This information is often collected through cookies and similar technologies, which help us personalize your experience and ensure website functionality. You can manage cookie preferences through your browser settings, although disabling them may affect certain features of the Site.

How We Use Your Information
Your personal information is used to process your orders, arrange shipping, send updates, respond to your inquiries, and provide customer support. We may also use your data to enhance the website’s functionality, analyze user behavior, and improve our services. Occasionally, we may send promotional communications about our products or offers, which you can opt out of at any time by clicking the unsubscribe link in the emails.

Sharing Your Information
We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers—such as payment gateways, logistics companies, and technical partners—who assist us in operating our business and fulfilling your orders. These third parties are obligated to handle your data securely and responsibly. We may also disclose information if required by law, court orders, or government authorities, or in the event of a business transaction such as a merger or acquisition. All payments on our website are securely processed through encrypted third-party platforms like Razorpay or Shopify Payments. We do not store your card or bank details.

Children’s Privacy
Our services are not intended for children under the age of 13. If you are between 13 and 18 years old, you should use the Site only under the supervision of a parent or guardian. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Data Retention
We use reasonable and appropriate security measures to protect your personal information. While we strive to secure your data, no method of transmission over the Internet is entirely foolproof. We retain your information only for as long as needed to provide services, resolve issues, comply with legal requirements, and enforce our terms and policies.

Your Rights
In accordance with applicable Indian laws, you may have the right to access, update, correct, or request deletion of your personal data. You may also opt out of promotional emails at any time. To exercise any of these rights, you can contact us at hello@desmento.com.

Third-Party Links
Our Site may include links to third-party websites for your convenience. Please note that we are not responsible for their content, policies, or practices. We encourage you to review their privacy policies before sharing any information with them.

Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@desmento.com.